Academy

< ACADEMYDesktop vs webConnecting the dots with a brand new web-based version of Spencer. What is it? What are the advantages, and how do you roll it out in your organization? Read everything here.   What is it?It is a web based platform...

< ACADEMYHow to create an articleGo in the back office to Publications There you see an overview of articles. What you see depends on your role: If you are a content creator, you will only see your own articles and the ones that other...

< ACADEMYImages best practicesSpencer allows you to be very visual in your internal communication, amplifying your message, and your brand identity. Below you can find all information on how images are used inside the platform and how...

< ACADEMYSurveys & Polls  - How to collect feedback?With a survey, you can easily ask your employees for input and feedback. Some common examples of useful surveys: What are your opinions on our last news publication? Share your...

< ACADEMYUsing podcastsCLIENT USE CASE - how to reach people on the go in the transport and logistics industry? A personal radio show on the goProblem How to connect people who are always on the road and never behind a computer? But who...

< ACADEMYHow to use video within SpencerThere are 2 ways to share videos within Spencer: You can upload a featured video directly within Spencer. Or you can embed a video via a YouTube or Vimeo link. 1. Upload a featured video  The...

< ACADEMYMake your news feed more dynamicTo make your feed truly captivating and engaging, it's crucial to harness the power of dynamic content and effective article linking. Read more below. Featured & highlighted content:...

< ACADEMYCommunicating internally via video5 reasons why it mattersWhy make a video when you can just write a post about what you want to communicate within your organisation? It might seem unnecessary, but there are actually plenty of...

< ACADEMY(Re)activate your app with little explosionsA great launch campaign is key for (initial) success, but a great consistent flow wins the hearts in the long run. So after the big bang, keep creating little explosions that keep your...

< ACADEMY10 ideas for (re)launching your appHow do you break the exciting news to your colleagues that you have created a brand new employee app for them? Make it fun and festive! We're giving you 10 ideas for your launch, that you can...

< ACADEMYHow to create a user listUser lists allow you to target your communication to the relevant audiences. There are different types of user lists, so below we go into detail about each one of them. Go to Users > User lists to see...

< ACADEMYHow to manage settingsOn this page in the back office, you can adapt the email addresses where certain notifications are sent to.User sync emailsThis setting is for emails that give feedback about the user sync. Either for: The...

< ACADEMY[How to] Use tags Spencer allows you to add a lot of information about users to their profile. This information can be used to create user lists and to segment your communication to the relevant target audience. But sometimes...

< ACADEMYHow to create a topicTopics are the backbone of your news section, as they are the containers in which your news is structured. Below, we explain how to create a new topic.Topics overviewGo to Company News > Topics. There you...

< ACADEMYIntegrate sites, offices & locationsWhy adding locations?  By integrating your office locations, you can assign users to this location for better targeting possibilities. This also allows you to get directed to this location...

< ACADEMYHow to manage user's info? There are several ways to update a user's profile. Please read the guideline below completely before making any changes to avoid problems later on. Not sure which option is best according to your...

< ACADEMYManage user rolesHow do you set up governance for back office users or content creators as super admin? Follow the guidelines below to provide administrators with the right access. Overview rolesBelow is an overview of the most...

< ACADEMYSimplify processesSpencer wants to make your life easier. What about replacing paper processes? Below an example.Integrate lunch orderingProblem: The traditional order form for lunch was managed through paper notes, which had to...

< ACADEMYChat/messages 80px The chat module is an optional feature in Spencer. If you would like to add this module to your app, reach out to our Customer Success team via the button below. You might have MS Teams in place for your...

< ACADEMYHow to create a photo gallery with PixiesetThe photo gallery module is an optional feature in Spencer. Would you like to create a gallery? We recommend using Pixieset as an external tool and embedding it into Spencer. How? 1....

< ACADEMYHow to integrate toolsWant to make your employee app indispensable? Make it into a hub where employees find the tools they use on a daily basis. You can integrate links and apps and create embedded links. If you use single...

< ACADEMYIntegrate your GDrive / Sharepoint documentsConnecting your existing Google or Sharepoint document libraries offer a couple benefits : You can also make documents available for users who don't have a Google/O365 account.This is...