For every one of us, returning to work will pretty much feel like starting a new job. And, yes, we will all be a little nervous. Although nearly half of us have been looking forward to this moment, we worry. About maintaining social distancing. About hygiene. And even about getting used to a company culture again. One thing is for sure: every company’s employee communication will be determining for the employee experience. Not only today, but in the long term as well.
Want to hear (rather than read) how Spencer can help you answer the increased need for communication and support of every single employee? Schedule a talk. No strings attached.
Besides safety, it is support and clear communication your employees want from you.
We’ve all been hurled into a radically different way of life. No smooth transition. No getting used to. Just: boom. Some of us are still in denial. Others are frustrated. Half of us have higher stress levels than usual. Most are afraid (even if no one wants to admit it). And only just a few have made their peace with the world that has irreversibly changed.
Living in a bubble does something to people. Obviously, we want our workplace to be safe on return. But the news about massive lay-offs is slowly registering. And because that makes us feel vulnerable and full of doubt, what we want the most is clear communication, adequate support and – most definitely – not be forgotten.
Clear employee communication will help your people adjust, adapt and remain productive.
When you cannot hug each other or shake hands, your communication will have to make up for this. Employee communication will have to work harder for your company.
It will have to help employees adjust to the new habits at work and make sure they all get it right from the start. It will have to make it clear – once again – what exactly your company expects from every one of them. What the priorities are. It will have to remind them what the company’s purpose is. And what course the company will maintain during these unprecedented times.
Admittedly, that is huge. But, knowing what to say or do is not the big challenge. It is getting it out there and actually be heard that will make all the difference. Especially now that homeworking has found its way into most employees’ working week.
“Knowing what to say or do is not the big challenge. It is getting it out there and actually be heard that will make all the difference.”
You can only give adequate support if you know where it is needed most.
It is also easy to say that your company has to keep a close eye on how things are with your employees. But there is only so many pulse surveys one can send out. At best, those will give you an insight into your employees’ verbal behavior.
This is the time to tackle change with change. With a solution that simply can tell you what exactly is going on and where your attention is needed the most. With the help of artificial intelligence.
How do you make sure no single employee is forgotten?
Finally, there is the issue of hard-to-reach employees. One of the biggest challenges companies face when it comes to employee communication.
Even under ‘normal’ circumstances, it would be a bad idea to shrug this off. Today, no communication at all is a recipe for downright disaster. So, you absolutely, positively want to make sure your employee communication is falling into the ears of literally every single person who’s working for the company. That requires a solution that effectively deals with reaching out to employees even without a company account.
Better employee communication after re-boarding? Time for a chat.
Let’s talk about how Spencer can help you answer the increased need for communication and support of every single employee. Schedule a talk. Go ahead. We don’t bite.