You should have received an invitation from your employer to join Orpea Live. It will include a link to install the application. You can also visit the download page and look for your company.
The Orpea Live application is available on iOS, Android, Windows & Mac.

You can install Orpea Live on a tablet as well, but note that the product is designed for mobile and does not provide a tablet optimised version to date.

You absolutely can! Orpea Live is at your service across several operating systems. All available platforms can be found at the download page of your company.

Orpea Live gets tailored to the specific needs and wishes of a company, and of course, it might have access to company-specific and confidential information. That’s why each client company decides on how to distribute the app. Visit the download page of your company to install the Orpea Live app.

No, your are not obliged to install Orpea Live. Orpea Live just wants to become your personal assistant to help you out in your day-to-day office life, but he certainly doesn’t want to be considered pushy.

Orpea Live uses push notifications to proactively verify and suggest specific actions, or to keep you informed on the status of your requests. He goes out of his way to minimize distractions and only shares what’s relevant to you. If you wish, you can also manage exactly which types of notifications you’d want to receive in the profile section.

As a product for large enterprises, the privacy and confidentiality of the information Spencer deals with is of utmost importance. We strictly follow a number of guidelines that guarantee the safety and security of your data.

First, all data you consult and all requests you launch through Orpea Live are stored in your company’s designated system. Orpea Live does not store any of this data. Second, all communication between your company tools and Orpea Live is secured and encrypted. So don’t worry: Orpea Live can keep a secret.

You can always consult your company’s Privacy Policy in the app via the Profile section.

Orpea Live can show your professional contact details to other people within the organization. This helps your colleagues to easily find and reach out.

All data that Orpea Live displays is managed in your company and therefore complies with the existing rules to guarantee your privacy. Data such as sick leave or the details of your holidays are not shared with your colleagues.

Please contact the support team at support@spencer.co. If you’re a designated Spencer Support Manager, please file a support ticket to Spencer’s help desk.

Like any great assistant, Orpea Live respects your privacy! Whatever you do or don’t do with the app, there is no reporting back to your employer. Orpea Live is only here to help. Your employer can never see your pictures or where you’re spending your weekends, that’s just for you to enjoy.

Once you are logged in the app, you won’t have to redo login as long as your didn’t log out. For security reasons you will be logged out automatically after 45 days of inactivity in the app.

This depends on your company’s policies, but generally, you can. Orpea Live does not replace the original tools, he just unifies them into an easy-to-use interface.

Orpea Live relies heavily on your company’s existing tools to fetch information or handle your requests. Unfortunately, if any of these tools do not respond as expected, Orpea Live won’t be able to help you. You can report these issues to your internal support team.

Orpea Live only helps with the essentials: he’s focussed on the typical workflows most employees go through on a frequent basis, and makes those as convenient as possible. If you’re a power user of certain systems in your company, it’s quite possible that you’ll need to turn to the original system to have all of those features available.

Orpea Live is a mobile workplace assistant application: a modular and rebrandable solution for B2B customers. Have a look at spencer.co if you want to learn more about the product.