FROM FRAGMENTATION TO CLARITY

FROM FRAGMENTED CHANNELS,

TO one RECOGNIZABLE STARTING POINT

Email

Email

WhatsApp

WhatsApp

Intranet

Intranet

Digital screens

Digital screens

Posters

Posters

Magazines

Magazines

Spencer Desktop platform for internal communication with articles, sidebar navigation, and a personalized greeting
Spencer Desktop platform for internal communication with articles, sidebar navigation, and a personalized greeting
Spencer Desktop platform for internal communication with articles, sidebar navigation, and a personalized greeting
Spencer mobile app for internal communication with article preview, personalized greeting, and overview of internal updates
Spencer mobile app for internal communication with article preview, personalized greeting, and overview of internal updates

Documents

Documents

Event Registrations

Event Registrations

Surveys

Surveys

Forms

Forms

Who-is-who

Who-is-who

Tooling centralisation

Tooling centralisation

WHERE FRAGMENTATION

BECOMES RISK.

Critical information
doesn't reach everyone.

Critical information
doesn't reach everyone.

Not everyone is behind a desk.
In emergencies or operational changes, speed and reach are crucial.

Local autonomy
without central structure.

Local autonomy
without central structure.

Each location develops its own tools and habits.
Result: inconsistency, compliance risk, and loss of control.

Shadow channels
are taking over.

Shadow channels
are taking over.

WhatsApp fills the gaps without
overview, follow-up, or governance.
What starts informally becomes a structural risk.

No insight = no direction.

No insight = no direction.

Without analytics, you don't know what is read, applied, or ignored.

HOW WE MAKE INTERNAL COMMUNICATION MANAGEABLE TOGETHER
HOW WE MAKE INTERNAL COMMUNICATION MANAGEABLE TOGETHER

FIVE MOMENTS TO

REDUCE FRAGMENTATION

These five moments recur in every organization. If not addressed together, communication becomes fragmented.

Spencer form for reporting a safety incident with fields for incident type, date, and additional details
Spencer desktop interface with a company car policy document, including text, images, and sidebar navigation
Spencer desktop interface with a company car policy document, including text, images, and sidebar navigation
Spencer platform with reporting dashboard, charts, and statistics for data analysis and insights
Spencer planning overview with weekly calendar, days, and task blocks in different colors for clear planning

Planning

Decide what is communicated, when, to whom, and for what purpose - and what takes priority.

Spencer form for reporting a safety incident with fields for incident type, date, and additional details
Spencer desktop interface with a company car policy document, including text, images, and sidebar navigation
Spencer desktop interface with a company car policy document, including text, images, and sidebar navigation
Spencer platform with reporting dashboard, charts, and statistics for data analysis and insights
Spencer planning overview with weekly calendar, days, and task blocks in different colors for clear planning

Planning

Decide what is communicated, when, to whom, and for what purpose - and what takes priority.

Spencer form for reporting a safety incident with fields for incident type, date, and additional details
Spencer desktop interface with a company car policy document, including text, images, and sidebar navigation
Spencer desktop interface with a company car policy document, including text, images, and sidebar navigation
Spencer platform with reporting dashboard, charts, and statistics for data analysis and insights
Spencer planning overview with weekly calendar, days, and task blocks in different colors for clear planning

Planning

Decide what is communicated, when, to whom, and for what purpose - and what takes priority.

AVOID DATA BREACHES,

CHAT SAFELY

WhatsApp groups include employees who are no longer with the company. There is no overview of all the groups in circulation, and employees reluctantly share their private information.

Spencer internal chat UI with messages and a clear mobile chat interface
Spencer internal chat UI with messages and a clear mobile chat interface
Spencer platform with local experience and custom Van Laere branding, personalized feed with articles and a clear layout
Van Laere logo
Spencer platform with local experience and custom CFE branding, personalized feed with articles and a clear layout
CFE logo
Spencer platform with local experience and custom Mobix branding, personalized feed with articles and a clear layout
Mobix logo

LOCAL EXPERIENCE,

CENTRAL OVERVIEW

Empower local teams to communicate with their own teams in a clear, centralized structure.

ALWAYS YOUR OWN

PERSONAL APP

CFE app icon

HelloHeroes

HelloHeroes

HelloHeroes

Colas app icon

One Colas

One Colas

One Colas

Duvel app icon

Cheers!

Cheers!

Cheers!

Reynaers Aluminium app icon

Connect

Connect

Connect

Gemeente Berlare app icon

Donkie

Donkie

Donkie

Bridgestone app icon

BAE Inside

BAE Inside

BAE Inside

Deloitte app icon

Daily

Daily

Daily

TVH app icon

Equipedia

Equipedia

Equipedia

BMW app icon

Spencer

Spencer

Spencer

AZ Sint-Lucas Gent app icon

CAZ

CAZ

CAZ

Circle K app icon

My Circle K

My Circle K

My Circle K

Cras app icon

RadaR

RadaR

RadaR

Lio

Lio

Lio

Connect

Connect

Connect

VIC

VIC

VIC

HelloHeroes

HelloHeroes

HelloHeroes

One Colas

One Colas

One Colas

Cheers!

Cheers!

Cheers!

Connect

Connect

Connect

Donkie

Donkie

Donkie

BAE Inside

BAE Inside

BAE Inside

Daily

Daily

Daily

Equipedia

Equipedia

Equipedia

Spencer

Spencer

Spencer

CAZ

CAZ

CAZ

My Circle K

My Circle K

My Circle K

RadaR

RadaR

RadaR

Lio

Lio

Lio

Connect

Connect

Connect

Equipedia

Spencer

CAZ

My Circle K

RadaR

Lio

Connect

VIC

HelloHeroes

One Colas

Cheers!

Connect

Donkie

BAE Inside

Daily

Equipedia

Spencer

CAZ

My Circle K

RadaR

Lio

Connect

Hipertalk

Jack

Hello Vigo

News4U

OBI

Tea Time

Spencer

Emeis Live

My Vulpia

Hipertalk

Jack

Hello Vigo

HelloHeroes

One Colas

News4U

OBI

Tea Time

Spencer

Emeis Live

My Vulpia

Hipertalk

PSA app icon

News4U

News4U

News4U

Oxfam app icon

OBI

OBI

OBI

Antwerp Euroterminal app icon

Tea Time

Tea Time

Tea Time

AZ Vesalius app icon

Spencer

Spencer

Spencer

Emeis app icon

Emeis Live

Emeis Live

Emeis Live

Vulpia app icon

My Vulpia

My Vulpia

My Vulpia

Facil app icon

Hipertalk

Hipertalk

Hipertalk

TBWA app icon

Jack

Jack

Jack

Ottobock app icon

Hello Vigo

Hello Vigo

Hello Vigo

CFE app icon

HelloHeroes

HelloHeroes

Colas app icon

One Colas

One Colas

PSA app icon

News4U

News4U

News4U

OBI

OBI

OBI

Tea Time

Tea Time

Tea Time

Spencer

Spencer

Spencer

Emeis Live

Emeis Live

Emeis Live

My Vulpia

My Vulpia

My Vulpia

Hipertalk

Hipertalk

Hipertalk

Jack

Jack

Jack

Hello Vigo

Hello Vigo

Hello Vigo

HelloHeroes

HelloHeroes

HelloHeroes

One Colas

One Colas

One Colas

News4U

News4U

News4U

OBI

OBI

OBI

Tea Time

Tea Time

Tea Time

Spencer

Spencer

Spencer

Emeis Live

Emeis Live

Emeis Live

My Vulpia

My Vulpia

My Vulpia

Hipertalk

Hipertalk

Hipertalk

Spencer desktop platform with article editing on remote work, sidebar navigation, and a content block with summary and image
Spencer automated newsletter with notification of a new article, image, date, and button to open the article
Spencer automated newsletter with notification of a new article, image, date, and button to open the article

Automated newsletter

Automated newsletter

Automated newsletter

Spencer article display on a digital screen with QR code and mobile preview for distributing internal content

Digital screens

Digital screens

Digital screens

Spencer mobile app with an article about remote work, summary, image, and interactive reactions at the bottom of the screen
Spencer mobile app with an article about remote work, summary, image, and interactive reactions at the bottom of the screen

Mobile app

Mobile app

Mobile app

Spencer notification indicating that a new article has been published, including a timestamp and short preview text
Spencer notification indicating that a new article has been published, including a timestamp and short preview text

Notifications

Notifications

Notifications

SAVE TIME,

INCREASE IMPACT

Create all content just once and distribute it across all channels with a single click.

CO-CREATE AND ENSURE

DAILY RELEVANCE

Every organization is unique. That's why we work with you to identify the moments that truly matter for your employees to deliver daily impact.

  • Spencer mobile event page with conference title, event information, date field, and RSVP option to confirm attendance
  • Spencer mobile interface with welcome message, regional news section, and content cards with video and articles
  • Spencer mobile interface with organization page, Spencer HQ, and a list of employee profiles in a clear layout
  • Spencer mobile app with notification of 12 open tasks, personalized greeting, and content cards with articles and updates
  • Spencer mobile interface with document overview, list of folders and files with icons, and a clear structure

SO MUCH INTERNAL COMMUNICATION

FLOWS THROUGH YOUR ORGANIZATION

Every update multiplies across audiences, locations, and timing. It adds up faster than you think.

Production environment with 1 physical location (* excl Chat messages)

Production environment with 1 physical location (* excl Chat messages)

680

Employees

Employees

153

Updates

Updates

=

0
0
0
0

Communication moments per year

Communication moments per year

Hospital with 2 locations

1125

Employees

Employees

877

Updates

Updates

=

0
0
0
0

Communication moments per year

Communication moments per year

Organization with 29 production sites

5100

Employees

Employees

2007

Updates

Updates

=

0
0
0
0

Communication moments per year

Communication moments per year

Spencer visual with healthcare professionals in uniform looking at a smartphone together, symbolizing communication and collaboration

Curious about

the impact?

Contact us and discover what this means for your organization.

Spencer visual with healthcare professionals in uniform looking at a smartphone together, symbolizing communication and collaboration

Curious about

the impact?

Contact us and discover what this means for your organization.

Spencer visual with healthcare professionals in uniform looking at a smartphone together, symbolizing communication and collaboration

Curious about

the impact?

Contact us and discover what this means for your organization.

Spencer visual with healthcare professionals in uniform looking at a smartphone together, symbolizing communication and collaboration

Curious about

the impact?

Contact us and discover what this means for your organization.

SPENCER FITS INTO YOUR EXISTING ECOSYSTEM
SPENCER FITS INTO YOUR EXISTING ECOSYSTEM

THIS IS HOW INTERNAL COMMUNICATION

BECOMES A CONNECTIVE WHOLE

We connect the tools you already use and transform isolated initiatives into a cohesive whole—without added complexity.

This is how organizations make internal communication manageable
This is how organizations make internal communication manageable

INTERNAL COMMUNICATION

IN PRACTICE

From international environments to frontline teams - Spencer helps structure, monitor, and adjust communication.

  • When email and MS Teams
    aren't enough

    Microsoft is essential for daily collaboration.

    For internal communication at scale, extra structure was needed—so messages don't disappear, but lead to action.

  • Operational communication
    that resonates

    In an operational environment, timing and follow-up are crucial.

    Spencer ensured that important communication didn't disappear but led to concrete action.

  • Communication delivered where the work happens

    Not everything needs to come from the top down. Spencer empowered local leaders to communicate directly and effectively—without fragmentation or risks.

  • Connected on the go

    For drivers, reading is not an option while working.
    With audio, Spencer brought communication together in a way that fits.

  • When email and MS Teams
    aren't enough

    Microsoft is essential for daily collaboration.

    For internal communication at scale, extra structure was needed—so messages don't disappear, but lead to action.

  • Operational communication
    that resonates

    In an operational environment, timing and follow-up are crucial.

    Spencer ensured that important communication didn't disappear but led to concrete action.

  • Communication delivered where the work happens

    Not everything needs to come from the top down. Spencer empowered local leaders to communicate directly and effectively—without fragmentation or risks.

  • Connected on the go

    For drivers, reading is not an option while working.
    With audio, Spencer brought communication together in a way that fits.

  • When email and MS Teams
    aren't enough

    Microsoft is essential for daily collaboration.

    For internal communication at scale, extra structure was needed—so messages don't disappear, but lead to action.

  • Operational communication
    that resonates

    In an operational environment, timing and follow-up are crucial.

    Spencer ensured that important communication didn't disappear but led to concrete action.

  • Communication delivered where the work happens

    Not everything needs to come from the top down. Spencer empowered local leaders to communicate directly and effectively—without fragmentation or risks.

  • Connected on the go

    For drivers, reading is not an option while working.
    With audio, Spencer brought communication together in a way that fits.

WOULD YOU LIKE TO SEE HOW THIS WORKS

IN YOUR ORGANIZATION?

Together, we identify where internal communication becomes fragmented, where action is lost, and how Spencer helps bring everything together.

By filling in this form, you agree with our privacy policy.

THE Podcast FOR Communication Professionals
THE Podcast FOR Communication Professionals

BECAUSE INTERNAL COMMUNICATION

BECAUSE INTERNAL COMMUNICATION

REQUIRES MORE THAN A TOOL

That's why we invest time in sharing experiences, insights, and honest conversations, with and for communication professionals who deal with the same complexities every day.

That's why we invest time in sharing experiences, insights, and honest conversations, with and for communication professionals who deal with the same complexities every day.

© 2024 Spencer
Scheldestraat 11, 2000 Antwerp, Belgium - BE 0667 513 616
© 2024 Spencer
Scheldestraat 11, 2000 Antwerp, Belgium - BE 0667 513 616
© 2024 Spencer
Scheldestraat 11, 2000 Antwerp, Belgium - BE 0667 513 616
Scheldestraat 11, 2000 Antwerp, Belgium
BE 0667 513 616
© 2024 Spencer