Spencer is your mobile workplace assistant

Assisting your workplace community to be more engaged, efficient and productive by making the tools you trust work together.

Spencer helps us combine our critical applications into a single, easy-to-use, mobile interface. The result: a more intuitive way-of-working, increased productivity and happier employees!

Claudia Poels
Senior VP Human Resources, Telenet, Telecom, 3.500 Employees

At Proximus, we employ a diverse, mobile, and of course technology focused group of employees. What Spencer brings to the table is an engaging tool that saves time and alleviates the frustration of heavy legacy programs.

Serge Peeters
HR Director Employee Services & Operations, Proximus, Telecom, 18.000 Employees

At DEME we have a highly mobile workforce, which is a major challenge for us in terms of keeping in touch. More and more, this mobile workforce relies heavily on their tablets and smartphones to manage and execute multiple work functions. This is precisely what Spencer does, which has made it a perfect fit for our teams.

Philip Hermans
General Manager, DEME, Dredging, environmental and marine engineering, 4.500 employees

Large enterprises are oversaturated with tools

They don't communicate

Your company spent time and energy selecting tools to get the job done – unfortunately, these tools don’t work together and fragmentize your information.

They eat up time

A great tool can be an invaluable asset to your business. But making employees jump from tool to tool is a productivity killer – bringing you back to square one.

Great consumer user experiences have raised the bar for business solutions

Lack of conventions

Enterprise tools all have a different user experience, with few shared conventions. Each one asks fresh effort from your employees.

Falling short of expectations

Employees' personal tools and apps have given them high expectations regarding user experience. However, many business tools fall short, with complicated interfaces and inconsistent flows.

Spencer presents familiar info and functionality in a simplified workflow, cutting the clutter from your workday.

Spencer handles everything: from scheduling holidays and automatically turning on your Out Of Office to calling in sick and uploading your doctor’s note. HR will never be out of the loop again!

SHOWCASE MORE FEATURES Ask sick leave Submit doctor's note Work from home

With Spencer in every employee's pocket, your internal communications get a boost in engagement – after all, we check our phones roughly 80 times per day. Make sure everyone stays on top of important news and send out simple, quick surveys and polls. Oh, and he can also tell you what’s for lunch.

FEATURES Company news Lunch menu Survey

Spencer is connected to everyone in your organisation. Need the phone number for that one designer in Marketing? Spencer will help you find and contact people. And he’ll also keep you posted if your fellow team members are out of the office.

SHOWCASE MORE FEATURES My shift My team holiday

Realise you need a meeting room while you're already leading your guests to the elevator? Another issue with that printer down the hall whose ID number you can never remember? Spencer can help! He'll tell you which rooms are available, and can simply log that printer ticket for you.

SHOWCASE MORE FEATURES Time tracking

Spencer is there for your employees, but also for your guests! The app makes it easy to exchange digital contact cards with your meeting invitees, and he’ll get everyone up and running on your guest WiFi.

FEATURES Guest WiFi access Digital business card

File your expense reports and get smoother approvals for your purchase orders. Spencer allows you to take action in seconds while you run your day, wherever you are.

SHOWCASE MORE FEATURES Approve purchase order

Spencer is an intelligent cloud layer that communicates with all your existing solutions.

Spencer knows his way around the block: he taps into the data from numerous industry solutions and presents the essential information and actions in a more user-friendly way.

mobile cloud
Our mobile application bundles what you need to know, into a single intuitive interface.

Spencer combines relevant information from different tools in a unified and personalised interface. He also aggregates related actions into user-friendly workflows, eliminating the need to switch back and forth between applications.

Main product characteristics

Modular approach

Spencer is modular. He adapts to the tools your company uses, with a fair pricing approach to make sure you only pay for what you need.

Smart, personal, contextual

Spencer is every employee’s indispensable personal assistant. He knows what they want before they do, and presents them with the info they need, when they need it.

Streamlined workflows

Spencer is an assistant, not a dictator. He functions as a layer between a team and its tools to streamline the flow of actions and information – he can’t make important decisions on his own.

Always available

Spencer never lets you down. We have duplicated all system-critical components – VPN, application servers, our internal staging and production environments, etc. – to make sure that downtime becomes a thing of the past.

Secure infrastructure

No agents, no data copies, and no super users. Spencer directly acts on behalf of the user he's assisting, and keeps the data where it belongs. All communication is secured and encrypted according to industry standards.

Tailored to your organisation

Spencer adapts to the needs of your enterprise, respecting operational flows and procedures – and your style manual.

Spencer's first 3 clients

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Telenet Group

Spencer took his first steps at Telenet Group, helping them increase employee engagement and productivity. Spencer’s now facilitating both internal communication, hospitality services for guests, HR workflows and facilities.

“Spencer helps us combine our critical applications into a single, easy-to-use, mobile interface. The result: a more intuitive way-of-working, increased productivity and happier employees!”

Claudia Poels
Senior VP Human Resources
Proximus

Proximus’ ambition is to bring its digital enterprise tooling to mobile, and they selected Spencer as their flagship product. Starting with a number of HR modules, the team plans on bringing a large set of functionalities to Spencer in a phased approach - plugging new modules as they go.

“At Proximus, we employ a diverse, mobile, and of course technology focused group of employees. What Spencer brings to the table is an engaging tool that saves time and alleviates the frustration of heavy legacy programs.”

Serge Peeters
HR Director Employee Services & Operations
DEME Dredging

DEME came to us to start drawing up an internal employee engagement app that would help with communication, contacting colleagues overseas and HR processes. Spencer turned out to be a perfect fit! He will be the starting point of a much larger digital transformation at this world-leading dredging company.

“At DEME we have a highly mobile workforce, which is a major challenge for us in terms of keeping in touch. More and more, this mobile workforce relies heavily on their tablets and smartphones to manage and execute multiple work functions. This is precisely what Spencer does, which has made it a perfect fit for our teams.”

Philip Hermans
General Manager

A five-step plan to get Spencer integrated in your enterprise

1

Existing architecture & roadmap

Spencer hooks into your company’s existing toolchain. To do this properly, we will assess together what services you use and create a roadmap to determine which ones Spencer should support, and when.

2

Technical assessment

We’ll sit together to discuss how Spencer can be optimally integrated with the company’s existing security policies and on-premise infrastructure.

3

Implementation & branding

Using the roadmap that we defined early in the process, we’ll select the modules that Spencer will activate first and skin them to fit your brand.

4

Deployment & testing

When the necessary modules are in place, we can move on to User Acceptance Testing to ensure everything works smoothly, before introducing your employees to their new personal assistant.

5

Maintenance & support

After the application is released to your employees, we'll follow up on its usage. We’ll measure the increase in employee engagement, the specific assistance your employees seek, and their satisfaction with the assistant. Finally, we'll monitor and maintain Spencer's overall well-being.

november five

Hatched & nurtured at November Five, Spencer is ready to fly!

Spencer can count on his team. We’re a perfect mix: highly skilled developers, excited to bring their tech chops to the modern workplace; designers and customer experts who know how to put the user first; and a leadership team with the entrepreneurial and corporate experience to take Spencer to the top. And of course, we can always count on the solid expertise of November Five’s directors.

Maarten Raemdonck
co-CEO - Product Director
Tom Vroemans
co-CEO - Founder & Chairman
Vincent Pauwels
Director Experience Design
Thomas Van Sundert
Director Native Development
Stijn Symons
Director Web Development
Ruben Van den Bossche
Director Product Operations
Robin Van Den Bergh
Customer Success Manager
Anthony Wijnen
Senior Product Manager
Yannick Bontemps
Lead iOS Developer
Christophe Smet
Lead Android Developer
Dusty Saman
Lead Windows Developer
Kevin T’Syen
Lead Back-end Developer
Tom De Laet
Lead Experience Designer

Spencer is hiring!

Does this sound like your kind of team? Spencer is looking for more help! Take a look at our openings, and get in touch...

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Do you think your company could use Spencer’s help? Fill out the form below and he’ll get in touch with you to go over all the details. We’d love to hear from you!

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